Pricing
One monthly figure. No surprises.
Pricing is based on your unit count and what you need IRIS to cover. We’ll put the full number in writing before you commit to anything.
How pricing works
Three things decide your number.
Your unit count
The biggest input. More units means more calls, so pricing scales with the size of your community instead of charging everyone the same.
What you need covered
Some offices want after-hours coverage only. Others hand over every call, or have their team answer first with IRIS as backup. We scope to the job you need done.
Your budget
We work with you to land on a monthly figure that fits. If it can’t fit, we’ll say so early rather than stretch you into it.
Included in every quote
Everything it takes to answer every call.
Your existing number
No new line and no reprinted signage. You forward the number residents already dial.
Setup and testing
We build IRIS for your property and test it on a real call before it answers a single resident.
Unlimited calls
IRIS picks up every call, day or night. You’re not watching a meter.
Resident texting
Application, portal and tour links by text are part of the service, not an add-on.
Emergency routing
Real emergencies go to your on-call team or 911 immediately, on rules you approve.
Client portal
Recordings, transcripts and summaries of every call, plus settings you can update yourself.
Monitoring and tuning
We watch how IRIS is handling your calls and keep improving it as your property changes.
Multiple languages
IRIS can speak with callers in multiple languages, including Spanish, so more residents are helped in their own language.
A real person to call
When something changes at your property, or you want IRIS to handle a call differently, we’re a phone call away.
What you won’t find
No fine print.
Why we price this way
A 60-unit community shouldn’t pay what a 600-unit one does.
They don’t get the same call volume, don’t have the same staff, and don’t have the same budget. Publishing one rate would mean one of them overpays, usually the smaller one.
So we start with your unit count, look at how your office runs today, and build a figure that earns its place in your operating budget. If the math doesn’t work for you, we’d rather tell you than sign you.
How you get your number
- Tell us about your property. Unit count, how calls are handled today, and what you’d want covered.
- Hear it on your property. Try the live demo, or we’ll walk you through IRIS answering as your community.
- Get your quote in writing. One monthly figure, what it includes, and no obligation.
Let’s find your number.
Send your unit count and we’ll come back with pricing and a walkthrough of IRIS on your property.